What is your shipping policy? TOP
Most orders within the continental US are shipped USPS. Large orders will be UPS. Most items are sent Priority Mail and should arrive within 2 - 3 business days after shipping.
How much will shipping cost? TOP
We are very proud of our affordable shipping policy. We charge a flat rate of 5.95 no matter the size of the order.
How much is international shipping? TOP
If you would like to have an order shipped outside of the continental US, you will need to contact us before ordering for international shipping rates. ShopDeucesWild@aol.com
What is your return policy? TOP
Your satisfaction is very important to us. If you have a problem with your order, please contact us right away! We will issue refunds (less shipping costs) for merchandise returned within 14 days. We do not issue refunds on custom orders.
Does your paint peel off? TOP
Our paint is very durable. This is because we hand-craft each piece of leather and are able to prepare the surface before sewing. This is the key step in paint adhesion. We have also spent a great deal of time experimenting with paints and sealants, and are confident that we create the best painted tack products on the market.
What kind of rhinestones do you use? TOP
We use only Swarovski rhinestones. They are more expensive, but their bling is noticibly brighter. If you find less expensive conchos, they most likely are not using Swarovski.
Our rhinestone spots are made with Swarovski rhinestones. They are set in a rim setting with 2 spikes that go through the leather.
What type of conchos do you use? TOP
We use the best conchos available to create our rhinestone conchos. There is an economy grade of concho out there - beware! We do NOT use them - they are thin and will easily tarnish. Our shiny silver conchos are sturdy, thicker and real silver plated conchos. They have long lasting shine and are beautiful with or without bling!
Do your rhinestones fall off or turn yellow? TOP
We use a very strong industrial adhesive. It will not dull the rhinestone color and will not yellow. Rhinestones stay put in freezing temperatures as well as hot Texas summers. We have tested its durability and are very pleased with the results.
The glue is very difficult to work with, but we feel that the end result is well worth the trouble.